Senior Client Service Executive

Serve a primary point of contact for assigned clients, ensuring their needs are met with professionalism and effiency Manage the end-to-end reclaim documentation process by liaising with clients, custiodian banks, tax authorities and internal teams to request, collect, reconcile, and validate documentation in line with jurisdictional requirements Build and maintain strong, long-term relationships iwth clients to foster loyalty and retention Collaborate with internal departments to resolve issue…